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Technical

FAQ >> Technical
  1. What are the system requirements for ET-English?

  2. How can I enable cookies on my browser?

  3. How can I enable JavaScript on my browser?

  4. Why can't my browser load some parts of the system properly?

  5. How can I get a user manual?

  6. What should I do if my browsing issues persist?
  1. What are the system requirements for ET-English?
    2. System Requirements:
    Windows 2000, Windows XP, Windows VISTA, Windows 7
    Internet Explorer 7 or above
    Firefox 3 or above
    Adobe Flash Player
    JavaScript and cookies enabled
    Intel or AMD processor (1GHz or faster)
    512 MB RAM or above

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  2. How can I enable cookies on my browser?
    3. If you are using Firefox:
    1) Click the 'Firefox' button at the top of the window and then click 'Options'.

    2) Select the 'Privacy' tab.

    3) Set Firefox will: to Use custom settings for history.



    4) Check mark Accept cookies from sites and then click 'OK'.



    If you are using Internet Explorer:

    1) Click the 'Tools' menu at the top of the window and then click 'Internet Options'.

    2) Select the 'Privacy' tab.

    3) Move the slider to the level of Medium and then click 'OK'.



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  3. How can I enable JavaScript on my browser?
    4. If you are using Firefox:
    1) Click the 'Firefox' button at the top of the window and then click 'Options'.

    2) Select the 'Content' tab.

    3) Check mark Enable JavaScript and then click 'OK'.



    If you are using Internet Explorer:

    1) Click the 'Tools' menu at the top of the window and then click 'Internet Options'.

    2) Select the 'Security' tab.

    3) Click 'Internet' zone.

    4) Click 'Default level' and then click 'OK'.

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  4. Why can't my browser load some parts of the system properly?
    5. As some parts of ET-English run on Adobe Flash, make sure you have acquired the latest version of Adobe Flash Player. You may also have difficulties loading the system when you are experiencing temporarily slow Internet connectivity. Refresh your browser until the speed is back to normal. If the problem persists, you should contact your Internet service provider.

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  5. How can I get a user manual?
    6. You can download the manual by clicking the ‘User Manual’ button on the left menu bar after logging in.

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  6. What should I do if my browsing issues persist?
    7. If browsing issues persist, please call our hotline on 8100 0249 or email us at et-english@hket.com.

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