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Subscription

FAQ >> Subscription
  1. How can I subscribe to ET-English?

  2. How long is the subscription period?

  3. How much is the subscription price?

  4. If my school is not a subscriber of ET-English, can my schoolmates and I subscribe together to get a discount?

  5. How do I receive my subscription confirmation?

  6. I have already subscribed to ET-English. Why can't I access Study Plans?

  7. How can I activate my account?

  8. Can I share an account with others?

  9. What should I do if I forget my password?

  10. How can I change my password?
  1. How can I subscribe to ET-English?
    2. If you want to subscribe to ET-English, click here.
    For enquiries, please call our hotline on 8100 0249, or email us at et-english@hket.com.

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  2. How long is the subscription period?
    3. Full subscriptions last for the whole academic year. Please click here to learn more about our latest subscription plans.

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  3. How much is the subscription price?
    4. Please click here to learn more about our latest subscription plans.

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  4. If my school is not a subscriber of ET-English, can my schoolmates and I subscribe together to get a discount?
    5. We are glad to offer a special discount if a group of at least 10 learners subscribe together. Please call our hotline on
    8100 0249, or email us at et-english@hket.com

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  5. How do I receive my subscription confirmation?
    6. A confirmation notice and an activation code will be emailed to you within three working days once your payment has been confirmed. Please note that you MUST provide a valid email address in order for us to deliver the information to you.

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  6. I have already subscribed to ET-English. Why can't I access Study Plan?
    7. After you have logged into ET-English, you need to click 'Activate Account' on the left menu bar and enter the activation code to activate your account before you can access Study Plan.

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  7. How can I activate my account?
    8. To activate your account, you should first become a member of ET-English. Please follow the steps below:
    1) Click 'Join Free' in the login box.

    2) Fill in the information in the required fields, then click 'Done'.

    3) Click 'Activate Account' on the left menu bar.

    4) Enter the activation code given to you in the box. Then click 'Next'.

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  8. Can I share an account with others?
    9. No. Accounts and/or activation codes are not transferable. It is not advisable to authorise any third party to use your username and password as your account contains private information. Also, sharing an account means you cannot benefit from the features of ET-English that keep track of personal performance, achievement and progress.

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  9. What should I do if I forget my password?
    10. If you have forgotten your password, click 'Forgotten your password?' under the login box and then enter your username or email address. We will email the password to you. Please make sure that you enter the email address that is associated with your ET-English account.

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  10. How can I change my password?
    11. To change your password, go to My Account and select 'Security' under 'Account Settings'.

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